Corporate Users

Business Banking (Corporate) - Internet Banking
Terms and Conditions

1. Introduction to Our Internet Banking Service
1.1    Our agreement with you to provide you with Internet Banking Services consists of:
1.1.1  These Internet Banking Service Terms and Conditions (Terms);
1.1.2  Any other Specific Terms and Conditions which apply to the account(s) you hold with us and access using our Internet Banking Service;
1.1.3  Our General Terms and Conditions; and
1.1.4  Our Application Form signed by you.
1.1.5  The words and phrases used in bold in these Terms have the same meanings as those shown in section 1 of our General Terms and Conditions. In addition, the following words and phrases are also printed in bold type in these Terms as they have a special meaning which is explained here.
1.2    In these Terms:
1.2.1  Internet Banking Service means the Baroda Connect Internet Banking Service available through our Website to customers of our SG branches.  This Internet Banking Service is available with View Rights only  
1.2.2  Means the security code sent to you the first time that you sign onto the Internet Banking Service and each time you log in after that using a computer you have not used to access the service before which you must enter in order to access the Internet Banking Service.
1.2.3  Sign-on Password means the password which you must enter each time you access the Internet Banking Service.
1.2.4  Security Questions means the selection of questions you will be asked when logging into the Internet Banking Service as further described in condition no. [2.3]
1.2.5  Tracker   ID   means   the   security   code   that   must   be   entered   to   confirm   the registration of a new payee.
1.2.6  User means any person nominated in our Application Form signed by you (or otherwise) who is authorized by you from time to time to use the Internet Banking Service.
1.2.7  User ID means the user name which we send to you which you will require to sign on   to   the   Internet   Banking   Service.
1.2.8  View Rights means the Internet Banking Service whereby you can view your Accounts but do not have Transaction Rights.
1.3    Your and any user's use of our Internet Banking Service is also subject to our Data Protection Policy (Privacy Policy), which explains how we collect, use and share your and their personal information. You can refer to https://www.bankofbaroda.com.sg/privacy-policy. 
1.4    Each user authorized by you will be able to use the Internet Banking Service to access account(s) held by you as designated in the Application Form in order to view your Account information.  
1.5    You can cancel or amend a user's authority by writing to us. We will require an original or certified copy of the document evidencing the appropriate authority (for example a board resolution for companies) for the individual to apply for the amendment or cancellation along with the original completed Application Form.
1.6    Users will usually be able to access our Internet Banking Service at any time. However, there may be times when it is temporarily unavailable, for example, if we have to carry out emergency or routine maintenance or systems upgrades. If this happens, we will work to re-establish the provision of our Internet Banking Service as soon as possible.
1.7    In order to access our Internet Banking Service, users will need to have access to a computer and the internet. The computer and internet service users use must meet any reasonable requirements we may set.
1.8    It is also a condition of the Internet Banking Service that users must have a valid email address capable of receiving messages from us. Users will need to provide us with their email address so that we can send them one-time passwords (OTPs) and other necessary communications for the purpose of enabling them to access the Internet Banking Service. If:
1.9    You must use, and ensure that all users use, the Internet Banking Service in accordance with these Terms, the General Terms and Conditions and any Specific Terms and Conditions which apply to your Account(s).
1.10   Please read these Terms and keep a copy of them in a safe place for your future reference. We can provide you with additional or up to date copies of these Terms (and any other documents which form part of the contract between you and us) on request.

2. Security
2.1    For each new user you nominate to access the Internet Banking Service, we will send their User ID by post to your registered communication address. The user will then be required to set their password through the Set Password/Forgot Password option available on the login page.
2.2    In order to access the Internet Banking Service, Users must log in using their User ID and Sign-on Password.  
2.3    When a User logs in for the first time, he/she will have to change his/her Sign-on Password
2.5    If a user forgets his/her Sign-On, he/she can reset their password through the Set Password/Forgot Password option available on the login page.
2.7    You will ensure that all users take reasonable precautions to keep their User ID, Sign-on Password, or any One Time Password or Tracker ID we send to them, under these Terms, safe. These precautions include:
2.7.1  Never writing their User ID, Sign-on Password, or any One Time Password or Tracker ID We send to them down in a way which can be understood by another person;
2.7.2  Taking care to ensure that no-one else hears or sees their User ID, Sign-on Password, or any One Time Password or Tracker ID we send to them when they use them;
2.7.3  Keeping their User ID, Sign-on Password, or any One Time Password or Tracker ID, we send to them unique to the Internet Banking Service they use with us;
2.7.4  Not telling anyone  User  ID,  Sign-on Password  Tracker  ID, we  send  to  them.  This includes us as we, will never ask for a username and password;
2.7.5  Telling us as soon as reasonably possible if they think someone else knows their User   ID,  Sign-on   Password, or   any   One   Time Password or Tracker ID, we send to them;
2.7.6  Keeping their computer secure by using anti-virus, anti-spyware and firewall software;
2.7.7  Never accessing our Internet Banking Service through a link sent to them in an email and logging on using their User ID and Sign-on Password and, if requested, a One Time Password, we send to them.  Users should always access our Internet Banking Service by typing in our web address into their web browser;
2.7.8  Never using a computer which can be used by other people without first making sure no-one is able to observe them and logging out and closing the browser once they have finished using our Internet Banking Service; 
2.7.9  Once they have logged in, not leaving the computer or allowing another person to use it until they have logged out of our Internet Banking Service; and
2.7.10 Not recording any User ID, Sign-on Password, or any One Time Password or Tracker ID, we send to them on software which retains it automatically (such as save password features on an internet browser).
2.8    You must tell us without delay if:
2.8.1  A user's User ID, Sign-on Password, or any One Time Password or Tracker ID we send to him/her is lost or stolen, or he/she suspects that someone   else   has   used or tried  to   use   them   without your  or   his/her authorization; or
2.8.2  You or a user becomes aware of any incorrectly executed instructions or  any unauthorised transaction on your Account(s) by:

a. Contacting   your   Account   maintaining   branch   during   office    hours    by telephone;
b. Emailing us at singapore@bankofbaroda.com;
2.9    Both you and the relevant user will assist us, our agents or the police in the investigation of any unauthorised use of the Internet Banking Service.

4. View-rights Only Access
4.1    For users granted view-rights only under the Internet Banking Service, access will be strictly limited to viewing account balances, transaction history, and statements.
4.2    View-rights only users will not be able to initiate, authorize, or execute any financial transactions through the Internet Banking Service.
4.3    Statements and transaction details made available through the Internet Banking Service are for reference only. In the event of any discrepancy, the records maintained by the Bank shall be deemed conclusive.

5. Suspending the Internet Banking Service
5.1    A user will not be able to use our Internet Banking Service if we have suspended his/her ability to use it.  We can do this if we reasonably consider it necessary for reasons relating to:
5.1.1  The security of a user's User ID, Sign-on Password, or any One-Time password or Tracker ID we send to them or if you or they tell us his/her email id has been used without his/her consent;
5.1.2  Suspected unauthorised or fraudulent use of your User ID, Sign-on Password, or any security code we send to your mobile telephone or your email id itself; or
5.2.   Unless the law prevents us from doing so or we believe it would undermine our security measures, we will try to contact you by telephone or writing in advance to tell you that we have done this and our reason for doing so. If we are unable to tell you in advance, we will tell you as soon as possible afterwards.

6.   Varying these Terms
6.1    We may from time to time vary these Terms for the following reasons:
6.1.1  If the change is favourable to you;
6.1.2  To  comply with our legal obligations;
6.1.3  To reflect changes in general banking practice;
6.1.4  To reflect regulatory changes;
6.1.5  Where required to do so, or to reflect a decision or recommendation as the result of any ruling by a competent court or other law enforcing body; or
6.1.6  To reflect changes in costs associated with the relevant technology, the costs we pay to others in relation to the Internet Banking Service and/or our costs in providing the Internet Banking Service.
6.2    We will tell you about any changes to these Terms and when they come into effect by sending a notice with your statement, by writing to you by post, email or sending you a message in the secure area of the Internet Banking Service.
6.3    If we decide to make any changes to these Terms we will give you 60 calendar days notice of the change. If we make any changes to these Terms which do not disadvantage you, we may make the changes immediately and tell you about them within 60 calendar days of having done so.
6.4    If the changes are not to your advantage, you may wish to terminate your use of our Internet Banking Service. For further information on how to terminate these Terms and the consequences of doing so, please see condition no. [7] of these Terms.

7. Cancelling and Terminating the Internet Banking Service
7.1    You may cancel your Internet Banking Service within 14 days starting with the day after the day on which you register for our Internet Banking Service.  You can do this by writing to your Account maintaining branch or going into your branch and informing us of your intent.
7.2    You can end these Terms at any time by writing to your Account maintaining branch or going into your branch. Your termination of these Terms will also be treated as termination of any accounts you hold with us which can only be accessed through our Internet Banking Service.
7.3    We may end these Terms:
7.3.1  By giving  you -2- month's personal notice.
7.3.2  Immediately if you are, or we reasonably consider you to be:

Using or obtaining, or allowing someone else to use or obtain, a service or money illegally;
Acting fraudulently; or
Behaving improperly.
We reasonably consider that by continuing the provision of the Internet Banking Service:
we may break a legal requirement or a court order or other authority;
we are or may be exposed to action from any government or regulator; or
You have seriously or persistently broken these Terms in any other way.
		
8. General
8.1    We do not currently charge for using our Internet Banking Service although we may introduce a charge for our Internet Banking Service in the future.
8.2    All notices given to you under these Terms (including any changes to these Terms) will be updated under the Terms and Conditions section on the main login page.
8.3    If any part of these Terms proves to be unenforceable in any way, the remainder of these Terms will be unaffected and will remain valid.  We may not always strictly enforce our rights under these Terms and Conditions. If we do this, it will just be a temporary measure and we may enforce our rights strictly again.
8.4    While the Bank will take all reasonable measures to safeguard the confidentiality and security of information on the Internet Banking Service, it shall not be held liable for any losses beyond our reasonable control, and that you agree to indemnify the Bank against any claims or losses arising from your misuse, negligence, or breach of these Terms and Conditions.
8.5    There may be other costs or taxes imposed by and payable to third parties in connection with your use of the Internet Banking Service, for example your internet service provider.
8.6    If you have a complaint, please write in the first instance to your Account maintaining branch.
8.7    Bank of Baroda (SG) Limited is established in the SG with company number T06FC6861G at 9, Raffles Place, #34-02 Republic Plaza, Singapore - 048619. You can contact us at Tel: +65 6536 7749, Email: singapore@bankofbaroda.com. 

Corporate Users

1. Definitions:
In this document the following words and phrases have the meaning set opposite them unless the context indicates otherwise:
 
Bank refers to Bank of Baroda (BOB), a banking company having its Head office at  Baroda House, P.B.No.506, Mandvi, Baroda -390 006, Gujarat, India  and Corporate Office known as Baroda Corporate Centre at C-26, G-Block,  Bandra-Kurla Complex, Bandra (East), Mumbai-400051 including any branch / office thereof.
 
E-banking is the Bank's Internet Service, offering the various facilities to the Corporate User such as Accounts enquiry of corporate in various locations and divisions,   statement of account, Funds Transfer, Utility Bills Payment, stop payment, request for issuance of cheque book, request for issuance of DD, alerts, salary uploads, trade finance, financial modelling  and other requests  etc. and other facilities as the Bank may decide upon to provide from time to time.
 
User refers to any person other than individual user such as sole proprietorship, partnership, public limited companies, private limited companies, HUF, Co-operative Societies, Clubs, Associations, Trusts and any other corporate concerns having  internet banking facility of the Bank and such user is identified as a Corporate User.
 
Account refers to the User's Savings / Current / Time Deposit / Cash Credit / Overdraft / Loan Account  and / or any other type of account as available in the Bank to be covered under the e-banking  facility.
 
Terms refer to terms and conditions for use of e-banking as detailed in this document.
 
2. Applicability of terms:
These terms form the contract between the User and the Bank. By applying for e-banking of BOB to  access and utilize the various services so offered, the User acknowledges and accepts these terms. These terms will be in addition and not in derogation of the terms and conditions relating to any account of the User.
 
3.   a) Application for e-banking:
   The Bank may extend e-banking facility to selected customers at its discretion. The User need to be a current legal Internet user or has access to the Internet and knowledge of how the Internet works. The application form for e-banking  may either be downloaded and printed or the same can be received from any branch of BOB. The said form is to be filled up and duly signed by the User and submitted either to the Centralised E-Banking Dept., Mumbai or any BOB branch. Upon receipt of request in the bank's prescribed application form for internet banking and subject to the satisfaction of the eligibility criteria laid down by the Bank, from time to time, internet banking access shall be provided to the User by the Bank. The User shall not attempt or permit others to attempt accessing the account information stored in the Bank's computers through any means other than e-banking. The User shall not attempt or permit others to attempt accessing the account information stored in the Bank's computers which does not relate to his or its account and / or for illegal and improper purposes which, if done and proved so, will be liable for action under the appropriate law and withdrawal of the e-banking facility.
 
      b) Instructions:
Bank shall provide all instructions for operating the e-banking facility to the User. The user is also responsible for the accuracy and authenticity of the instructions provided to the Bank and the same shall be considered to be sufficient to operate the internet banking facility. The Bank shall not  be required to independently verify the instructions and the instruction once given is effective unless countermanded by further instructions. The Bank shall have no liability if it does not or is unable to stop or prevent the implementation of the initial instructions. Where the Bank considers the instructions to be inconsistent or contradictory, it may seek clarification from the User or may act upon as it may think fit.
 
4. Software:
The Bank will advise from time to time the Internet software such as Browsers, which are required for using e-banking. There will be no obligation on the Bank to support all the versions of these Internet software. The User shall upgrade his software, hardware and the operating systems at his own cost from time to time and the Bank shall be under no obligation to support the software, hardware, operating systems of the User and that the same shall be the sole responsibility of the User.
 
5. Accounts:
      e-banking facility can be availed by the following accountholders :
1) Sole Proprietor
     2) Corporate Bodies (Public Ltd. Co., Private Ltd. Co. etc.)
     3) Partnership firms
     4) HUF
     5) Trusts
     6) Clubs
     7) Association
     8) Co-operative Societies
 
The Corporate user who intends availing the e-banking facility should delegate suitable powers in the hierarchy of the Corporate to the identified  persons who are given the authority for logging in the internet banking of  the Bank as a Corporate user for view, transact and approve the transactions on internet banking on behalf of the Corporate.  Accordingly, the said e-banking Corporate should submit necessary authority to the Bank duly signed by the Authorised signatory alongwith the workflow for the users to use the e-banking on behalf of the Corporate.  
 
Corporate Bodies should ensure to submit the necessary special Resolution passed by the Board  of Directors and should also satisfy the Bank that the said authorisation is within the parameters of law and its Memorandum & Articles of Association.
 
In the case of partnership firms, joint holders and other categories, necessary Declaration in such formats as may be prescribed by the Bank should be submitted.
 
All transactions arising from the use of e-banking in the above account shall be binding on the account holder jointly and severally. The Bank, in no way, shall be liable for any loss / damages whatsoever that may be incurred or alleged to be incurred by the said account holders in such an event.
 
6. Security:
The Bank shall take adequate and reasonable care to ensure the security of and prevent unauthorised access to the e-banking service using 128 SSL (Secured Socket Layer) which is the highest security available for the internet banking services.
 
7. Password:
The Corporate User accepts and unconditionally agrees to the following:-
i) Upon approval of the account holder's application, the customer will be allotted Corporate user, user Id and login and transaction  password to access the e-banking  facility.
ii) The user id and password will be mailed by the Bank separately  to the mailing address in terms of the option exercised by the Corporate customer in the Application  Form.
iii) The password so mailed is not known to anyone including the Bank staff. In the event of the mails containing user id and password reaches the customer in a tampered / damaged condition, contact the Bank immediately.
iv) On accessing e-banking for the first time, the user has to compulsorily  change the password assigned by the Bank through the relevant option. The user is at liberty to change the password as many times as possible at his risk and consequences. The user will be solely responsible for maintaining secrecy of the password, so changed, and the Bank shall in no way be responsible for the misuse of the said password by any person other than the authorised user.
v) The bank does not assume any responsibility in this behalf including against loss incurred by the user as a result of misuse / unauthorised use of user Id / password.
vi) In case the user forgets the password, a new password may be obtained from the Bank against a written request in the prescribed Bank's format as available on internet / Bank's branch. Such replacements shall not be construed / deemed as the commencement of new contract. In such an event the Bank shall provide the new password within a reasonable period of time. However, till such time no transactions could be effected.
 
8. Charges:
     The Bank reserves the right to charge and recover from the User charges, if any fixed, for providing any service under e-banking  facility. The user hereby authorise the Bank to recover the service charges by debiting one of the accounts of the user to make the payment within a specified period. However, there is no charges levied to the customers for e-banking services at present. Charges such as exchange on DD, commission on Bankers' Cheque, postages, courier charges, etc. to be borne by the Corporate user.
 
9. Mailing Address:
All correspondence / delivery of any instructions by the Bank or their communication shall only be made at the normal postal address and / or e-mail address as registered with the Bank. The Bank shall in no way be held  responsible for any non-receipt of the same.
 
10.Cheque Book Issue:
The user can request for issuance of a cheque book and the same will be mailed by the Bank to the address given in the Request. The courier charges will be borne by the customer.
 
11.Demand Draft/Bankers' Cheque Request:
The user can request for Demand Draft/Bankers' Cheque and opt for mailing the DD / Bankers' Cheque to the communication address of the customer or delivered to the beneficiary's address as given in the request.  The courier/postage charges, exchange on DD, commission on Bankers' Cheque  will be borne by the customer.
      
12. Transaction Processing:
All the Funds Transfer will be effected instantaneously in the account after invoking Instant Funds Transfer.
 
            All the Scheduled Funds Transfer will be carried out on the scheduled date subject to availability of clear balance in the account.
 
In case Funds Transfer are scheduled  for effecting any transactions are received on weekly off / holiday / public holidays, they shall be effected on the immediately succeeding working day.
 
The user shall not hold the Bank responsible for not processing/effecting any transactions in case the Bank does not receive instruction to this effect even though the customer has forwarded the same.
 
13.Funds Transfer:
     The user shall not use or attempt to use e-banking for funds transfer without sufficient funds in his account  or account without a pre-existing arrangement with the Bank by way of  Cash Credit/overdraft. The Bank will endeavour to effect such funds transfer transactions received through e-banking provided there are sufficient funds available in the User's account.
 
     The Bank shall not be liable for any omission to make all or due to circumstances beyond the reasonable control of the Bank.
 
14.Bill Payments :
The user shall maintain sufficient funds for payment of bills on the scheduled date. The Bank shall not be liable for non-payment due to insufficient balance or circumstances beyond the reasonable control of the Bank, including technical problems of connectivity, computer breakdown, non-availability of communication links, etc.
 
The Bank shall in no way be responsible for the non-payment of the User's bills within the time stipulated and the User alone shall be bound to pay or discharge interest, penalty or any such charges. Further, the Bank shall not be called upon to indemnify the user.  All disputes such as excess billing, disconnection of service or facility, wrong credit or debit by the Bank, shall be resolved by the User only, and the Bank shall in no way be responsible for the same.
 
15.Authority to the Bank:
E-banking  transactions in the User's Account(s) are permitted only after authentication of the User Id and transaction password of the User. The User  grants express authority to the Bank for carrying out the banking transactions performed by him through e-banking. The Bank shall have no obligation to verify the authenticity of any transaction received from the User through e-banking or purporting to have been sent by the User via e-banking other than by means of verification of the User-Id and the transaction password.
 
Illegal or improper use of the e-banking facility shall render the user liable for payment of financial charges as decided by the Bank or will result in the suspension of the operations through e-banking..
 
The display or printed output that is produced by the User at the time of operation of e-banking is a record of the operation of the Internet transactions.
 
16.Accuracy of Information:
The User is responsible for the correctness of information provided to the Bank through the use of  e-banking or through any other means such as electronic mail or written communication. The Bank accepts no liability for the consequence arising out of erroneous information supplied by the User. The user shall at periodic intervals check the correctness of the statement and shall inform the Bank about any discrepancies that may occur.
 
All outputs of statements are duplicate statements of account and will be prepared by electronic means and the information contained therein will be extracted from a computerised backup system maintained by the Bank. While the Bank will take all reasonable steps to ensure the accuracy of the statement, the Bank is not liable for any error. The User shall hold the Bank harmless against any loss, damages, etc. that may be incurred /suffered by the User if the information contained in the above said outputs turns out to be inaccurate / incorrect.
 
17.Liability of the User:
The User alone shall be liable for any loss from unauthorised transactions in the e-banking accounts if he has breached the terms or contributed or caused the loss by negligent actions such as the following:
 Keeping a written or electronic record of e-banking password.
 
Disclosing or failing to take all reasonable steps to prevent disclosure of the e-banking password to anyone including any minor, Bank staff and/or failing to advise the Bank of such disclosure within reasonable time.
 
Not advising the Bank in a reasonable time about unauthorized access to or erroneous transactions in the e-banking accounts.
 
The Bank shall in no circumstances be held liable by the User if e-banking access is not available in the desired manner for reasons, including but not limited to, natural calamity, floods, fire and other natural disasters of any kind, legal restraints, faults in the telecommunication network or Internet or network failure, power breakdown or UPS breakdown, software or hardware failure and or error or any other reason beyond the reasonable control of the Bank. The Bank shall in no way be liable for any loss or damage that may occur due to hacking of the account by any persons other than the user, which fits in the definitions of a 'Cyber Related Crime' as accepted internationally. The Bank shall under no circumstances be liable for any damages whatsoever whether such damages are direct, indirect, incidental, consequential and irrespective of whether any claim is based on loss of revenue, investment, production, goodwill, profit, interruption of business or any other loss of any character or nature whatsoever and whether sustained by the User or any other person.
 
18.Indemnity:
     The User shall indemnify and hold the Bank harmless against all actions, claims, demands, proceedings, losses, damages, costs, charges and expenses whatsoever which the Bank may at any time incur, sustain, suffer or be put to as a consequence of or by reason of arising out of providing e-banking facility or by reason of the Bank in good faith taking or refusing to take or omitting to take action on any instruction given by the User.
 
19. Disclosure of Personal Information:
The User agrees that the Bank may hold and process his Personal Information on computer or otherwise in connection with e-banking services as well as for statistical analysis and credit scoring. The User also agrees that the Bank may disclose, in strict confidence, to other institutions, such Personal Information as may be reasonably necessary for reasons inclusive of, but not limited to, the following:

  For participation in any telecommunication or electronic clearing network
  In compliance with a legal directive
  For credit rating by recognized credit rating / scoring agencies
  For fraud prevention purposes.
 
20.Bank's Lien:
The Bank shall have the right of set-off and lien, irrespective of any other lien or charge, present as well as future on the deposits held in the User's accounts whether in single name or joint name(s), to the extent of all outstanding dues, whatsoever, arising as a result of the e-banking service extended to and/or used by the User.
 
21.Proprietory Rights:
The User acknowledges that the software underlying the e-banking service as well as other Internet related software which are required for accessing e-banking are the legal property of the respective vendors. The permission given by the Bank to access e-banking will not convey or confer any proprietory or ownership rights in the above software. The user shall in no way try to alter / tamper or experiment with the said program. Any breach on the part of the user will be dealt under the appropriate law and user shall be liable for damages that may be incurred by the Bank.
 
     The User shall not attempt to modify, translate, disassemble, decompile or reverse engineer the software underlying e-banking or create any derivative product based on the software.
 
22.Change of Terms and Conditions:
The Bank has the absolute discretion to amend or supplement any of the Terms at any time without prior notice to each user about the same. The changes so made will be available on the website of the Bank which the customers are requested to refer to from time to time. Proposed and existing users to the services are advised to confirm themselves about the terms and conditions contained therein to take note of any changes, modifications and/or amendments which may be made to the scheme from time to time by the Bank. The Bank may introduce new services within e-banking from time to time. The existence and availability of the new functions will be displayed on the Bank's website alongwith the revised/changed terms and conditions applicable to such e-banking services. By using the services, it is deemed that the User agrees to be bound by the terms and conditions applicable.
 
23.Non-Transferability:
The grant of facility of e-banking to a User is not transferable under any circumstance and shall be used only by the User who will be responsible for all the consequences thereof.
 
24.Cancellation / Termination of e-banking:
The User may request for cancellation of the e-banking facility any time by giving a written notice  to the Bank. The User will remain responsible for any transactions made in his accounts through e-banking prior to the time of such cancellation of the e-banking Services. The Bank may withdraw the e-banking facility anytime provided the User is given reasonable notice. The closure of all Accounts of the User will automatically terminate the e-banking services. The Bank may suspend or terminate e-banking facilities without prior notice if the User has committed breach of these terms and conditions or the Bank learns of the death, bankruptcy or legal incapacity of the User.
 
25.Notices:
The Bank and the User may give notices under these Terms and Conditions:
 
  Electronically to the mailbox of either party. Such notices will be regarded as being in writing.
 
   In writing by delivering them by hand or by sending them by post to the last address given by the User
 
In addition, the Bank may also publish notices of general nature, which are applicable to all Users of e-banking on its web site. Such notices will have the same effect as a notice served individually to each User and or that of a notice published in a newspaper of print media.
 
 
 
26.Governing Law:
The terms and conditions and/or the operations in the accounts of the User maintained by the Bank and/or the use of the services provided through e-banking shall be governed by the appropriate laws as prevalent in India and no other nation. The User and the Bank agree to submit to the exclusive jurisdiction of the Courts located in Mumbai, India as regards any claims or matter arising under these terms and conditions.
 
Any dispute or difference arising between the User and the Bank shall be settled by mutual consultation /discussion failing which, the same shall be referred to Arbitration. The Arbitration proceedings shall be governed and conducted in accordance with the Indian Arbitration and Conciliation Act, 1996 and that the Arbitration proceedings shall take place in Mumbai.
 
The Bank accepts no liability whatsoever, direct or indirect, for non-compliance or breach of the laws of any country other than the Republic of India. The mere fact that the e-banking Service can be accessed through Internet by a User in a country other than India shall not be interpreted to imply that the laws of the said country shall govern these terms and conditions and/or the operations in the e-banking accounts of the User and/or the use of e-banking. The user of the e-banking facility by a person from any place other than India will not alter the situation and the said user shall be deemed to have submitted himself to the laws of the Republic of India and only the Indian courts shall have the jurisdiction.
 
27 General:
The clause headings in this agreement are only for convenience and do not effect the meaning of the relative clause. The User shall not assign this agreement to anybody else.

BANK OF BARODA (BOB) has made all efforts to ensure that the contents of this website do not contain any mistakes, omissions, inaccuracies, typographical and other errors. However, BOB assumes no responsibility, if any such errors are there in the contents of the website. BOB makes no warranty or representation that this website is free from all errors, mistakes, etc.

Hyperlinks, if any, to other Internet websites are at users own risk. The contents of these sites are not verified or endorsed by BOB in any way. BOB makes no warranty or representation that the contents   of such websites are error-free and correct.

BOB has taken all steps to prevent the introduction of viruses, worms or other destructive material to this website. However, BOB does not guarantee or warrant that this website or the material that may be downloaded from this website does not contain   any such destructive material. BOB shall not be liable for any harm  or  damages  which  may  be  caused  due  to  such destructive Material  if present in this website.

BOB has taken all steps to protect the customer information. However, BOB shall not be liable or responsible and expressly disclaims any liability arising on account of information passing through unauthorized access of the website or otherwise.

It is the understanding that the customer shall make use of the BOB e-channel facility inter alia for carrying out valid and legal transactions and shall in no way violate the provisions of law in force from time to time. The Customer alone shall be responsible for all or any such violations, including any money laundering, both attempted and otherwise. It is the understanding of BOB and the Customer that all the transactions carried out by the Customer are valid transactions and shall not be disputed, the very fact that the Customer, if not well versed in the operation of internet and/or computers, gets the transaction done or carried out through his agents shall not alter the basic structure and it shall be deemed that all such transactions are carried out by the Customer himself.

Under no circumstances shall BOB be liable to any User for any loss, claim, liability or damages of any kind and/or any special, direct, incidental, punitive, exemplary or consequential damages of any kind whatsoever resulting from: -

    
● the use of or the inability to use the Web Site or its content / materials;
    
● the failure of performance, error, omission, interruption, defect, delay in operation, transmission or system failure;
    
● any computer viruses or harmful components;
    
● any other reason; even if BOB had been advised of the possibility of such claim, loss, liability or damages.

Materials / contents displayed on the Web Site shall be used only for the personal purpose of the user and not for any commercial purpose and under no circumstances the user shall distribute, modify, transmit, make copies, or use the contents of the Web Site for commercial purposes without the written permission of BOB.

BOB reserves the right to correct, amend or modify the contents or any part of the contents of the Web Site at any time, at its sole discretion.

Accessing and Browsing the Web Site, by implication, means that the User had gone through and agreed to abide by the Terms and Conditions and the Disclaimers of this Web Site.

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